🔒 Privacy & terms
Last updated: 10 November 2026
For childrenFor parentsTermsContact
🐸 The short version, for children
- We only keep what we need to save your stars, coins and progress.
- Other children only ever see your nickname, never your real name or login.
- We never sell your information, and there are no adverts.
- Your grown-up can see your progress, download it, or delete your account at any time.
- Never put your real full name, address, school or phone number in your nickname.
- If something online worries you, stop and tell a grown-up you trust.
For parents and carers
ToadsHub is a free learning website for children, run by a parent volunteer on a privately owned server in the United Kingdom. This page explains what we collect, why, and the choices you have. We follow the UK GDPR and the ICO's Age Appropriate Design Code (the "Children's Code").
What we collect
| INFORMATION | WHY |
|---|---|
| Username and password (the password is stored scrambled, so we can't read it) | So your child can log in |
| Nickname, chosen school year, avatar picture (optional) | To show the right lessons and a friendly name on leaderboards |
| Learning progress: stars, scores, coins, time spent, answers, missions, homework, piggy-bank savings | To save progress and show it to you and your child |
| Family team name and which accounts belong to your family | So only you can see and manage your children |
| Settings saved on the device (theme, voice choice, login) | Stored in your browser only, to remember your choices |
We do not collect real names, addresses, schools, phone numbers, location or contacts. We do not use advertising, tracking cookies or analytics services.
Who can see it
- You, and any other parent or carer you invite into your family, can see your children's full progress.
- Other families only see nicknames and points on leaderboards. Any account can be hidden from leaderboards.
- The site owner can see accounts to run the site, fix problems and keep children safe.
Services outside ToadsHub
- AI helper: some features (such as the AI coach or the card scanner) send the question or picture to Google's Gemini AI to get an answer. We don't send your child's username or other details with it.
- Links: the catalogue links to other learning websites, which have their own privacy policies.
How long we keep it
We keep an account while it's being used. If you delete an account or your family, it is removed straight away from the live site. Copies in our nightly backups are automatically deleted within 30 days.
Your rights and choices
- Download: on My progress → Family, press ⬇️ Download all our data.
- Delete: remove one child from the family page, or press 🗑️ Delete our family to remove every account and all data.
- Correct or ask a question: contact us (below). You can also complain to the Information Commissioner's Office at ico.org.uk.
Legal basis
We use this information to provide the learning service you or your child signed up for (legitimate interests), and for children under 13 we rely on a parent or carer setting up or approving the account. You can withdraw at any time by deleting the account.
Keeping it safe
Data is stored on our own server in the UK, in a private folder that isn't reachable from the web. Connections use secure HTTPS, passwords are scrambled, and we take nightly backups.
Terms of use (short and simple)
- ToadsHub is free. It's provided as it is, and we can't promise it will always be available or error-free.
- Children under 13 should use ToadsHub with a parent or carer's permission.
- Be kind: no rude or personal nicknames. We may change a nickname or close an account that breaks this rule.
- Coins and certificates are for fun and motivation. They are not real money; any pocket-money scheme is between you and your child.
- Donations are always optional and never unlock extra features.
- We may update these pages; the date at the top shows the latest version.
Contact
Questions, data requests or concerns: [contact email to be added]